Marc Smeehuijzen | User Experience Designer

CV

Marc Smeehuijzen
Maasstraat 190-3
1079 BL Amsterdam
The Netherlands

Mobile	: +31 6 - 24 525 136
E-mail	: marc.smeehuijzen@easytech.nl
Website	: www.easytech.nl

Birth date	: 27 Nov. 1972
Nationality	: Dutch

Objective

I'm a freelance User Experience Designer with a passion for designing applications and websites with great usability. My favorite method is user centered design which means incorporating user feedback in all phases of development to ensure a system is easy to use and efficient. Besides usability I have a strong focus on business goals and technological feasibility because all three factors have to be balanced to achieve success.

Experience

Oct. 2012 – Present	ING, Amsterdam User Experience Designer (freelance via Informaat) Interaction design SEPA (Single Euro Payments Area) private and business
Dec. 2011 – Oct. 2012	United Academics, Amsterdam Content Writer (freelance) Writing popular science features for online magazine
Nov. 2010 – Jun. 2011	Knab, Amsterdam Interaction Designer (freelance via Virtual Affairs) Interaction design payment and savings Usability testing payment
Feb. 2010 – Apr. 2010	ZyLAB, Amsterdam User Researcher (freelance via Okapion) Usability scan Legal Review web application Consultancy user experience
Sep. 2009 – Nov. 2009	Van Lanschot Chabot, Den Bosch Interaction Designer (freelance via Backbase) Interaction design web application insurance intermediary Consultancy user experience
Jan. 2009 – May 2009	Innovam, Nieuwegein Usability Specialist (freelance via Nubiko) Profiling end users iBKI web application for online registration exams in the mobility sector (50,000 users) Creating use scenario's iBKI Expert review and usability test iBKI web application
Feb. 2006 – Dec. 2008	Logica, Rotterdam Lead User Experience Interaction design for DJI (National Agency of Correctional Institutions), Logica Telecom, ICTU and NS (Dutch national railway) User research for ING, Shell and Dutch Tax Office Concept development and advice on user centered design and iterative development for the Port of Rotterdam, Shell, and Nationale Nederlanden (Dutch insurance company) Support and mentoring 10 junior interaction designers and user researchers
Mar. 2003 – Nov. 2004	Erasmus University Medical Center, Rotterdam Information Analyst Requirements analysis for LiverDoc, an online consultation system for liver diseases (start-up in Erasmus MC business incubator) Creation privacy and security policy Usability testing with medical doctors
Aug. 2000 - Feb. 2001	TNO – Human Factors, Soesterberg Human Factors Engineer Creating usability guidelines for UWISH, a TNO web navigation assistant Researching online shopping behavior of Albert Heijn customers (Dutch supermarket chain)

Education

1995 - 2000

University of Amsterdam

M.A. Cognitive Psychology

Thesis - 'Computer Animation and Learning'
Internship: University of Oregon – USA (3 months): usability study genetics web application
Internship: Microsoft in Redmond – USA (3 months): usability study MS Office help system

1991 - 1996

University of Amsterdam

M.S. Medical Information Science

Thesis - 'Use of Relational Databases for Tracking Educational Experiences and Objectives'
Internship: Medical College of Georgia – USA (5 months): development of two relational database systems for physicians in training and diabetes patients

Skills

Interaction design (wireframing, prototyping, navigation flows, concepting, requirements analysis, scenarios, information architecture, content writing)
User research (usability testing, expert reviews, paper prototyping, fieldstudies, personas, accessibility testing, card sorting, webanalytics)
Axure, Visio, Photoshop, Illustrator, Indesign, Dreamweaver, HTML, CSS, Morae, Microsoft Office
Dutch (native) and English (fluent)

References upon request

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